Shipping Policy

Thank you for shopping with TRIBOD. We are committed to providing a smooth and reliable shipping experience. Please review our Shipping Policy below.

1. Order Processing

  • Orders are typically processed within 1–3 business days after payment is successfully received.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.
  • During peak seasons, holidays, or promotional events, processing times may be slightly longer.

2. Shipping Times

Estimated delivery times begin after your order has been processed.

  • United States: 5–10 business days
  • International Orders: 7–20 business days (depending on destination)

Please note that delivery times are estimates and are not guaranteed.

3. Shipping Costs

Shipping costs are calculated at checkout based on your shipping address, the items ordered, and the selected shipping method.

From time to time, TRIBOD may offer free shipping promotions on qualifying orders. Any applicable terms will be displayed on our website.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, if available.

Please allow up to 48 hours for tracking information to become active after shipment.

5. Shipping Delays

Delivery delays may occur due to factors outside our control, including:

  • Severe weather
  • Customs processing
  • Carrier delays
  • High shipping volumes
  • Natural disasters
  • Public holidays

TRIBOD is not responsible for delays caused by shipping carriers or customs authorities.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, your order may be delayed, returned, or canceled. Additional shipping charges may apply for reshipment.

7. Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, TRIBOD is not responsible for lost or stolen packages.

If you believe your package has been lost during transit, please contact us and we will assist you in working with the shipping carrier to locate your shipment.

8. Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Include:

  • Your order number
  • A description of the issue
  • Clear photos of the damaged item(s) and packaging

We will review your claim and work to provide an appropriate resolution.

9. International Shipping

International customers are responsible for any applicable customs duties, import taxes, VAT, or other fees imposed by their country's customs authorities.

These charges are not included in the purchase price or shipping cost unless otherwise stated.

10. Order Changes or Cancellations

If you need to modify or cancel your order, please contact us as soon as possible.

Once an order has been processed or shipped, we may not be able to make changes or cancel it.

11. Contact Us

If you have any questions regarding shipping, please contact us:

TRIBOD LLC

30 N Gould St, Ste R

Sheridan, WY 82801

United States

Email: tribod.us@gmail.com

Website: www.gettribod.com